Terms of Service
Date Effective: September, 2025
General
This website (the “Site”) is owned and operated by MemoMaster (“COMPANY”, “we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, Shipping Policy, Return Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from COMPANY. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.
Intellectual Property Rights
Our Limited Licence to You
This Site and all materials available on the Site are the property of us and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use. You may not use the Site or materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorised by us. Unless explicitly authorised in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.
Your Licence to Us
By posting or submitting any material (including, without limitation, comments, blog entries, social media postings, photos and videos) to us via the Site, internet groups, social media venues, or to any of our staff via email, text or otherwise, you represent that: (i) you are the owner of the material, or are making your posting/submission with the express consent of the owner; and (ii) you are thirteen (13) years of age or older. When you submit, email, text, deliver or post any material, you grant us, and anyone authorised by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide licence to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. This grant includes the right to exploit any proprietary rights in such posting or submission (including rights under copyright, trademark, service mark or patent laws). You also grant us, and anyone authorised by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.
Any contributions created by you for us shall be deemed a “work made for hire” where applicable under Section 101 of the U.S. Copyright Act. Accordingly, copyrights in those works shall belong to COMPANY from their creation. If any such results and proceeds are not deemed a “work made for hire”, you hereby irrevocably assign to COMPANY, without additional compensation, all proprietary rights (including copyrights and trademarks) therein, in every medium, worldwide, in perpetuity. Any posted material that reproduces prior works by you shall be co-owned by us.
You acknowledge that COMPANY has the right, but not the obligation, to use and display any postings or contributions and may cease use at any time for any reason.
Limitations on Linking and Framing
You may establish a hypertext link to the Site so long as the link does not state or imply any sponsorship of your site by us or by the Site. Without our prior written permission, you may not frame or inline-link any content of the Site, or incorporate any of our material, content or intellectual property into another website or service.
Disclaimers
Throughout the Site, we may provide links and pointers to internet sites maintained by third parties. Such links do not imply endorsement or sponsorship of those sites or the information, products or services offered thereon. We do not operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked by us.
Where applicable, any opinions, advice, statements, services, offers, or other content expressed by third parties (including information providers) are those of the respective authors or distributors, and not COMPANY. Neither COMPANY nor any third-party information provider guarantees the accuracy, completeness, or usefulness of any content. COMPANY neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than an authorised COMPANY representative while acting in an official capacity.
THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE AND BY COMPANY AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.
You agree to defend, indemnify and hold harmless COMPANY, its affiliates, successors, transferees, assignees and licensees, and their respective parent/subsidiary companies, agents, officers, directors, shareholders and employees, from and against all claims, damages, liabilities, costs and expenses (including legal fees) arising out of or related to your breach of any obligation, warranty, representation or covenant set forth herein.
Online Commerce
Certain sections of the Site may allow you to purchase products and services provided by third parties. We are not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services. If you make a purchase from a merchant on or linked to by the Site, information obtained during your visit (e.g., payment and contact details) may be collected by the merchant and by us. Merchants may have privacy and data practices different from ours; we are not responsible for those policies. Additional terms may apply to your purchases—please review the merchant’s site. You release us and our affiliates from any damages arising from your purchase or use of third-party products or services through the Site.
You are financially responsible for all purchases made by you or someone acting on your behalf. You agree to make purchases for legitimate, non-commercial purposes only; not for speculative, false or fraudulent purposes; and only for yourself or for another person with lawful permission to do so (and with that person’s express consent where you submit their personal information).
Interactive Features
The Site may include features (e.g., bulletin boards, blogs, chat rooms, email services) enabling feedback and real-time interaction. You are solely responsible for what you post or send. You must not:
Restrict or inhibit any other user’s enjoyment of the Site.
Impersonate any person or entity or misrepresent your affiliation.
Interfere with or disrupt servers or networks used to provide the Site.
Encourage illegal activities or cause injury or property damage.
Gain unauthorised access to the Site, accounts, systems or networks.
Obtain materials or information through means not intentionally made available.
Post or transmit unlawful, threatening, abusive, libellous, defamatory, obscene, vulgar, pornographic, profane or indecent material; or material encouraging criminal offence, civil liability or other legal violation.
Infringe others’ rights (privacy, publicity, copyright, trademark, etc.).
Post material containing viruses or harmful components.
Exploit information/material for commercial purposes or advertising without approval.
Advertise or solicit purchases/donations without our express written approval.
Harvest email addresses or personal information posted by other users.
COMPANY may host forums on its Sites or other platforms. Users failing to comply may be expelled and refused further access. We may remove or alter user content at any time. We disclaim responsibility for third-party posts and are not liable for reliance on information obtained through forums. Opinions expressed are those of participants, not COMPANY.
We have no obligation to monitor content, but reserve the right to do so and to alter, refuse, remove, or disclose materials to satisfy law or protect our interests and users.
Registration
To access certain features, you may be asked to provide demographic information and to register with personally identifiable information (e.g., name and email). You agree to provide true, accurate, current and complete information. If we suspect otherwise, we may suspend/terminate your account. Our use of your personal data is governed by our Privacy Policy.
Passwords
You are responsible for maintaining the confidentiality of your username and password and for all activities under your account. Notify us immediately of any unauthorised use or security breach and ensure you log out at the end of each session. We are not liable for loss/damage arising from your failure to protect account credentials.
Mobile Message Service
The MemoMaster mobile message service (the “Service”) is operated by MemoMaster (“we”, “us”). Use of the Service constitutes your agreement to these Mobile Terms. We may modify or cancel the Service or its features at any time. Message/data rates may apply. Messages may be sent using an automatic telephone dialling system; consent to receive autodialled marketing texts is not a condition of purchase. If you have opted in, you may receive updates, alerts, information, promotions and other marketing offers via text to the mobile number you provided. Message frequency may be recurring.
To cancel: text STOP, CANCEL or UNSUBSCRIBE to +1 720 513 2930. You will receive a one-time confirmation.
Support: support@memomaster.com.
We may change the sending number/short code at any time. Carriers are not liable for delayed/undelivered messages. You must provide a valid number and opt out before changing numbers. You agree to indemnify us from claims arising from your use of the Service or providing a number that is not yours. We are not liable for failed, delayed, or misdirected delivery, errors in information, and/or actions taken in reliance thereon.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL WE OR OUR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THE SITE, INCLUDING OUR MESSAGING, BLOGS, USER COMMENTS, EMAILS, PRODUCTS OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Because some jurisdictions do not allow certain limitations/exclusions, the above may not apply; in such jurisdictions, liability is limited to the fullest extent permitted by law. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with the Site or these Terms, your sole remedy is to discontinue use.
THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND THE COMPANY MAKES NO WARRANTY, EXPRESS OR IMPLIED, AS TO ITS ACCURACY, COMPLETENESS OR FITNESS FOR ANY PURPOSE.
Health & Wellness Content
THIS SITE PROVIDES HEALTH/WELLNESS INFORMATION FOR EDUCATIONAL PURPOSES ONLY AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. ALWAYS SEEK THE ADVICE OF A QUALIFIED HEALTH-CARE PROFESSIONAL WITH QUESTIONS ABOUT YOUR HEALTH. NEVER DISREGARD OR DELAY SEEKING PROFESSIONAL ADVICE BECAUSE OF SOMETHING YOU READ ON THIS SITE. USE OF INFORMATION IS AT YOUR OWN RISK. NOTHING ON THIS SITE CONSTITUTES THE PRACTICE OF MEDICINE OR COUNSELLING.
Termination
We may cancel or terminate your right to use the Site (in whole or in part) at any time without notice. Upon termination, you are no longer authorised to access the affected portions. The restrictions on downloaded materials and the disclaimers/limitations of liability shall survive.
Refund Policy
To obtain a refund, contact customer service at support@memomaster.com or +1 720 513 2923 with your email and/or order number. You have 60 days from the purchase date to request a full refund. Refunds are credited back to your account and may take 3–5 business days to appear, depending on your bank’s processing time.
Digital Millennium Copyright Act (DMCA)
If you believe in good faith that materials hosted by COMPANY infringe your copyright, you or your agent may send a notice requesting removal/blocking. Non-compliant notices under the DMCA may be ineffective. If you believe a notice was wrongly filed against you, you may send a counter-notice. See http://www.loc.gov/copyright for current statutory requirements.
DMCA Agent: support@memomaster.com
Assignment
This Agreement binds and benefits COMPANY and our respective assigns, successors, heirs and legal representatives. You may not assign this Agreement or rights hereunder without our prior written consent. We may freely assign our rights/obligations to any affiliated entity or wholly owned subsidiary.
Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of Barbados, and any dispute shall be subject to binding arbitration in St. Michael, Barbados. If any provision is unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of remaining provisions.
Class Action Waiver
You may only resolve disputes with us on an individual basis. Class arbitrations, class actions, private attorney-general actions, and consolidation with other arbitrations are not permitted. If the Class Action Waiver is found illegal or unenforceable, this entire provision will be unenforceable and the dispute will be decided by a court.
Severability
If any clause within these Terms of Service (other than the Class Action Waiver above) is found illegal or unenforceable, that clause will be severed and the remainder will have full force and effect.
Anti-Spam Policy
We collect personally identifiable information (e.g., names, addresses, phone numbers, email addresses, IP addresses, notes/testimonials, and where applicable payment details) when voluntarily submitted. We use this information to operate, improve or promote our services; provide to us or on our websites, and sometimes credit card information when such information is voluntarily submitted by our visitors. We will only use your personal information for the following purposes: To operate, improve, or promote our services; to provide customer service or support; to market our products and services through email marketing, SMS marketing; advertising – including retargeting via Google, Facebook, and similar companies; and notifications; to perform accounting, administrative, and legal tasks; to process payments; to help prevent fraud, to help diagnose problems with our servers and software, to gather broad demographic information, and to offer you products and services; to deliver the products and/or services to you that you have requested; to validate your compliance with the terms and conditions; for content improvement and feedback purposes; to contact you, when necessary, regarding your use of the Website or product(s); for the few situations described below to better serve you. We will NEVER share your personally identifiable information with third parties unless you have given us explicit permission to do so, such as in order to fulfill a third party offer that you have accepted from us. By permitting us to collect this information, you will be able to receive information on other products and services that may be of interest to you, including related third-party offers that we may send to you. You also enable us to personalize your experience with us so that we can provide you with the highest quality of service. By submitting your email address on this Website, you agree to receive email from Us. You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe option that is included in each respective email. We only send emails to people who have authorized us to contact them, and purchased products from us, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do.